Frequently Asked Questions

Everything you need to know about your home project essentials.

What is the typical shipping time for home decor items?

Most orders are processed within 2-3 business days. Depending on your location within the US, standard shipping typically takes 5-7 business days to arrive at your doorstep.

What is your return policy for damaged goods?

We take great pride in our quality control, but if an item arrives damaged, please contact us within 48 hours of delivery with photos of the damage for a full replacement or refund.

Do you offer international shipping?

Currently, simpleprojectus focuses on serving customers within the United States to ensure the fastest delivery times and the best possible customer service experience.

How can I track my order status?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout.

Are your products sustainably sourced?

We are committed to quality and ethics. Many of our home essentials are sourced from manufacturers who prioritize sustainable materials and fair labor practices to ensure your home feels as good as it looks.